No sound from the voice
Check the device volume and the selected voice in “Adults” → “Communication and access”.
Help center · iPhone and iPad
Pictog Support
Pictog is an augmentative and alternative communication tool for iPhone and iPad. Build messages with symbols, photos, text and voice.
We are here to help
Contact
If you need help, found a problem or want to suggest an improvement, write to us. Email is the most direct channel and is always visible.
First steps
Start communicating quickly; no account is required.
- 1Tap “Use now”Start without signing up and create a local profile if needed.
- 2Select symbolsTap words or images to build a message.
- 3Tap “Speak”Pictog plays the message with the selected voice.
- 4Open “Adults”Press and hold the button for two seconds to open settings.
When something is not working
Try these quick fixes before contacting us.
Camera or photos
Open device Settings, find Pictog and check Camera and Photos permissions.
Before changing devices
Use “Backup and restore” before deleting the app or changing devices.
Frequently asked questions
Short answers to common questions.
Does Pictog require an account?
No. It can be used without signing up.
Does it need an internet connection?
The main communication features work locally.
Where are profiles and photos stored?
On the device. Pictog does not send these photos to a server.
I cannot hear the voice. What can I do?
Check the device volume and the selected voice in communication settings.
The camera or photo library does not work.
Open device Settings, find Pictog and check Camera and Photos permissions.
How do I protect my information?
Use the backup feature before deleting the app or changing devices.
Your data, in your hands
Clear privacy, no fine print
Pictog is designed to work locally. Learn what stays on the device, which permissions the app may request and how backups work.
Read the privacy policy →